Why isn't my sensor broadcasting a hotspot during installation?

Broadcasting a hotspot from Silver Shield is only necessary during the initial installation of the sensor.

If you aren't able to see Silver Shield's SSID during installation, please try these steps:

Ensure you press the sensor button for 3 seconds until its LED begins flashing green
Refresh the available list of SSIDs your device can connect to by turning your device's Wi-Fi off, and then back on.
Try using another device to search for the sensor hotspot

If you've tried the above steps and still don't see Silver Shield's network, please contact Pontosense support at support@pontosense.com.

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