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Why isn't my sensor broadcasting a hotspot during installation?

Broadcasting a hotspot from Silver Shield is only necessary during the initial installation of the sensor.

If you aren't able to see Silver Shield's SSID during installation, please try these steps:

  • Ensure you press the sensor button for 3 seconds until its LED begins flashing green

  • Refresh the available list of SSIDs your device can connect to by turning your device's Wi-Fi off, and then back on.

  • Try using another device to search for the sensor hotspot

If you've tried the above steps and still don't see Silver Shield's network, please contact Pontosense support at

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