Installation

Mounting your device
Resolving a mounting error
Replacing adhesive
Connecting to Wi-Fi
Setting up cable-ties
Pontosense Care app

Adjusting fall detection delay
Installing the app
Zoning furniture
Resetting your password
Configuring bed exit alerts
This article covers everything you need to know about mounting your Silver Shield device. Follow the video instructions below to install.
Steps
1. Measure 2 metres from the floor and mark the height with a pencil.
2. Align the bottom of the sleeve with the pencil marking. Position it snugly in the corner, making sure it's level and flush with the walls. Ensure the bracket is not tilting up or down.
3. Holding the bracket in one hand, mark the location of each hole with a pencil.
4. Drill holes at the marked locations.
5. Gently tap the screw anchors into the drilled holes until they are flush against the wall.
6. Align the mounting sleeve with the holes and hold it in place. Ensure the bracket is not tilting up or down.
7. Use a Philips head screwdriver to screw the mounting sleeve into the corner.
Still have questions? Contact support@pontosense.com.