If your device is experiencing a mounting error, you may need to replace the adhesive on the mounting sleeve to ensure a level setup on the wall corner.
Remove your device from the mounting sleeve, then gently remove the mounting sleeve from the wall corner by pulling on the adhesive flaps. Peel off the existing tape. Follow the video instructions below to re-install your device.
Steps
1. Clean the mounting area with an alcohol wipe.
2. Measure 2 m from the floor and mark the spot on the wall with a pen.
3. Apply 3M tape to each flap of the mounting bracket.
4. Fold the flaps inward.
5. Align the bottom of the mounting sleep with the pencil mark, ensuring that it is flush. Ensure the bracket is not tilting up or down.
5. While holding the mounting sleeve with one hand, firmly press each flap into the wall. Hold for 5 seconds.
Still have questions? Contact support@pontosense.com.