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Steps

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1. In the Pontosense Care app, tap Forgot Password?

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2. Type in the email associated with your account and tap Send to receive a verification code.

3. In your email, locate the email with subject line "Your one-time verification code". Be sure to check your spam folder.

4. Enter the verification code and set up a new password. 

Still have questions? Contact support@pontosense.com.

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