This article will walk you through the steps to level your device when a mounting error occurs. Keeping your device level is important to for optimal fall detection accuracy.
Required materials:
-
Pencil
-
Step stool
For adhesive setup:
-
Replacement red tape
​
​For screw-in setup:​
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Drill
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Screw anchors
Steps
1
Gently pull the mounting shield off the wall with your device inside.
2
In the Pontosense Care app, tap the room with a mounting angle error.
3
Using the real-time angle correction on-screen, correct your device's angle and mark its new placement on the wall with a pencil.
4
5
Replace the adhesive on the mounting sleeve.
Re-attach the mounting sleeve to the wall on the marked line by pressing on both sleeve flaps for 5 seconds.
Still have questions? Contact support@pontosense.com.