Why isn't my sensor connecting to Wi-Fi?
Connecting your sensor to an available Wi-Fi network is important to ensure real-time monitoring is seamless. Setting up its network...
top of page
Search
How do I factory reset my sensor?
Factory resetting the Silver Shield sensor resets all local sensor information (e.g. sensor name, Wi-Fi connection, serial number input,...
Why isn't my sensor broadcasting a hotspot during installation?
Broadcasting a hotspot from Silver Shield is only necessary during the initial installation of the sensor. If you aren't able to see...
What is the button on my sensor used for?
The button on the sensor can be used for two functions: 1. Resetting the sensor's Wi-Fi configurations - Press and hold the button for 3...
What is the optimal installation height of my sensor?
For optimal range, we recommend installing the sensor 2.0m, up to a maximum of 3.5m from the ground in the corner of the room.
Installation: System Set Up
Now that the sensor is connected to the internet, this step allows for operators to manage multiple sensors on Pontosense's remote...
Installation: Network Configuration
After affixing the sensor to the wall, you can now set up its network to enable real-time remote monitoring. Wi-Fi Configuration 1. Enter...
Installation: Sensor Placement
For the greatest sensor range and accuracy, it is recommended to install the Silver Shield sensor 2.0 - 3.5 meters from the ground in the...
bottom of page